Camp@Home Frequently Asked Questions
- Which age group is right for my child?
- What do I need to make a reservation?
- When can I register for Camps@Home sessions?
- Is there a cancellation policy?
- Are siblings allowed to participate together under one registration?
- What sort of activities can my camper expect?
- Who are your educators?
- How involved in the activities will I have to be?
- How many campers are in a group?
- What are the hardware and software requirements for camps?
- Will I be required to collect materials for activities myself?
Which age group is right for my child?
- Register for the camp appropriate to the grade your camper will enter in Summer/Fall 2020.
- The minimum age for our Pre-K campers is four. Four-year-olds must reach their fourth birthday by the first day of the registered program. No exceptions. Proof of age may be required.
- We understand that many of our campers have extensive knowledge of particular subjects, and we write our camp curricula with a wide range of abilities in mind for each developmental stage. We design our camps so that educators can vary their lesson plans based on the interests and levels of campers and camp groups.
What do I need to make a reservation?
- To register for camp, you need an UltraCamp account. Please visit create an account to set up your profile.
- We recommend setting up your profile ahead of the registration date so you can sign up for camp as quickly and easily as possible.
- Once your registration is complete, add details for every camper in your household. Just choose “Add a person…” It’s that easy!
On the day of the presale, click the Purchase button on the bottom of this page and start a reservation to purchase camps for each of your campers.
- If you are experiencing trouble with registering or do not have access to a computer, please call our reservations staff at (919) 220-5429 ext. 313.
When can I register for Camps@Home sessions?
- May 15: Camp families currently registered for our June in-person camps. If you were enrolled in one of our camps as of May 13, you will receive an email with an access code that will allow you to register.
- May 18: Museum Members and General Public
Is there a cancellation policy?
- Under our policy for this summer, you may cancel any camp for a full refund, provided that you make your cancellation before May 22. If you intend to cancel any camp this summer, it is helpful for our planning purposes for you to do so before May 22.
- To provide you additional flexibility, you may cancel or make changes after May 22, but these must be done at least two weeks prior to the start of your session. Cancellations after May 22 will be subject to a $30 fee per camp session. Individual changes to a different session will be accommodated based upon availability.
- In the event that the Museum should cancel a camp, you will receive a full refund for the session.
- Any cancellations made for medical reasons after the two-week deadline or during the camp week will be handled on a case by case basis. In these cases, please contact our reservations department at email@example.com to discuss your options.
Are siblings allowed to participate together under one registration?
- To give every child a chance to share their experience and projects during our face to face interactions, we would prefer that only one child per registration participate. Our activities, however, can be easily replicated with the provided materials list. Siblings of registered campers may also participate in these activities.
What sort of activities can my camper expect?
- Our camp days feature a variety of hands-on activities based around its theme. We design activities to be fun and exciting while helping campers to develop skills and positive habits in scientific and critical thinking.
Who are your educators?
- Our summer camp staff come from a variety of backgrounds, but all have experience working with kids in science and nature exploration. We select our camp staff based on their educational experience and scientific background. Many of our camp educators are full-time teachers during the year. We train our educators and assistants before each summer camp season.
How involved in the activities will I have to be?
- While we design our activities to be as self-guided as possible, each child is different and may require different levels of involvement depending on their age and level of development.
- We have done our best to indicate an estimated level of parent / caregiver involvement for each virtual camp. Each session falls into one of three levels of involvement:
- Phone-On: Parent or caregiver should be in the same house with a mobile phone on for notifications.
- Eyes-On: Parent or caregiver should be close enough to observe and provide help if needed.
- Hands-On: Parent or caregiver should be with the camper to offer immediate help and co-guidance.
- Each camp may require initial support for your participant to get them set up and familiarized with the platform. Our educators will be available throughout the day to help troubleshoot as many challenges as possible.
How many campers are in a group?
- Each group is capped at 12 campers to maximize their ability to share and connect with others.
- Each camp will be facilitated by one educator and one assistant to aid in group connection and help campers throughout the day with their projects.
What are the hardware and software requirements for camps?
- We will use Google Classroom for video conferencing and all curriculum storage.
- A week before your camp, we will send you an email with instructions for setting your camper up with Google Classroom.
- All camps will require the following to participate in Face to Face meetings:
- Mac or Windows PC or iPad
- Stable internet connection with access to Google Classroom
- For Minecraft Camps
Will I be required to collect materials for activities myself?
- For many of our camps, we have developed activities that make use of materials that you are likely to have. We will provide a materials list one week prior to your camp’s start date with links to find any materials you may not have.
- For our Tinkering and Forensics camps, your purchase includes all materials. We will send you your materials kit in the week before your camp by mail.
- Our Minecraft and Scratch camps will not require materials.